Template notice — remove before launch. This is a working draft prepared for review. Replace every bracketed placeholder and have a qualified lawyer review it before you take payment. Section 6 contains a binding pricing commitment — read it carefully and make sure you intend to be held to it.
These Terms govern your use of the MyTeamVantage platform, operated by [LEGAL ENTITY NAME] ("we", "us"). By creating an account you agree to them. If you're agreeing on behalf of a company, you confirm you're authorised to bind it.
1. The service
MyTeamVantage is business software for coaching companies: managing coaches and clients, recording sessions and notes, calculating coach payouts, and tracking sales commissions. We may add, change, or retire features, but we will not materially reduce core functionality you rely on without at least 30 days' notice.
2. Accounts
You must provide accurate information and keep your credentials secure. You are responsible for everything done under your account, including by coaches and administrators you invite. Tell us promptly at security@myteamvantage.com if you suspect unauthorised access. You must be at least 18 and legally able to enter a contract.
3. Your data stays yours
All content you enter — coach records, client records, session notes, payout history — remains your property. You grant us only the limited licence needed to host, process, back up, and display it in order to run the service for you.
We will not sell your data, use your client records for advertising, or use them to train machine learning models. You can export your data at any time while your account is active, and for [EXPORT WINDOW] after cancellation.
4. Your responsibilities
You are responsible for the lawfulness of the data you enter, including having any consent or notice required to record information about your clients. You agree not to:
- Use the service unlawfully or to store unlawful content
- Upload protected health information without a signed business associate agreement
- Attempt to breach security, access other organisations' data, or probe the system without written permission
- Reverse engineer, resell, or white-label the service without our agreement
- Overload the platform through automated or excessive requests
5. Not professional advice
MyTeamVantage is record-keeping and calculation software. It is not medical, clinical, legal, tax, accounting, or employment advice. Payout and commission figures are calculated from the rates and sessions you enter — you remain responsible for verifying amounts before paying anyone, and for your own tax, payroll, and worker-classification obligations.
6. Fees and our price-lock commitment
The subscription is $197 per month, billed monthly in advance, covering unlimited coaches and unlimited clients.
Price lock. The rate you subscribe at will not increase for as long as your subscription remains continuously active. This is a binding commitment, not a promotional offer. We may set different prices for new customers, and we may charge separately for genuinely new optional add-on products — but the price of your existing subscription will not go up.
If your subscription lapses or is cancelled and you later resubscribe, the then-current rate applies.
Fees exclude any applicable taxes. Payment is handled by our payment processor; failed payments may lead to suspension after we notify you and a [GRACE PERIOD] grace period has passed.
7. Cancellation and refunds
You can cancel at any time from your account settings, effective at the end of the current billing period. We don't provide pro-rata refunds for partial months, except where required by law or where we have materially failed to provide the service.
We may suspend or terminate an account for material breach of these Terms, unlawful use, or non-payment — with notice and an opportunity to fix the problem, unless the breach is serious enough to require immediate action.
8. Availability
We aim for high availability but do not currently offer a contractual uptime guarantee. Planned maintenance will be announced in advance where practical. [IF YOU LATER OFFER AN SLA, REFERENCE IT HERE.]
9. Warranties
The service is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free.
10. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data.
Our total aggregate liability arising out of or relating to these Terms is limited to the amounts you paid us in the 12 months preceding the event giving rise to the claim.
Nothing here excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by negligence.
11. Indemnity
You agree to indemnify us against third-party claims arising from your unlawful use of the service, or from content you entered that you did not have the right to store or process.
12. Confidentiality
Each party will protect the other's confidential information with at least reasonable care and use it only as needed to perform under these Terms.
13. Changes to these Terms
We may update these Terms. Material changes take effect 30 days after we notify you by email or in-product. Continuing to use the service after that means you accept them. The price-lock commitment in section 6 cannot be removed for existing subscriptions by changing these Terms.
14. Governing law
These Terms are governed by the laws of [JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction, without prejudice to any mandatory rights under your local law.
15. General
If any provision is held unenforceable, the rest stays in force. Neither party's failure to enforce a right waives it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, with the Privacy Policy, are the entire agreement between us.
16. Contact
[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
hello@myteamvantage.com